Factory Data Reset Is Disabled By Kill Switch On Lg L16C, Why Can&#39T I Factory Reset Lg Sunrise

I cannot do a factory reset on a LGL16c, it comes up with screen to confirm reset and agreeing to wipe data, I say yes to both. Then it comes up with a screen that says

Factory reset is disabled by Kill switch

I reboots and nothing happens. I cannot reset through settings on phone, security, it says factory reset disabled by server policy.

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I found out that all new smartphones have this new “Kill switch” installed by all manufacturers because a new law passed prevents a thief from accessing a phone if there is a password on it and trying to factory reset it.

Is there a way to bypass the kill switch if I have the phone and there is no password and I want to wipe data and reset phone?

factory-reset lg
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edited Mar 19 “16 at 16:00


Andrew T.♦
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asked Sep 26 “15 at 20:57


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“Killswitch” wouldn”t allow me to turn on my usb debugging yet, I was able to bypass “Killswitch” by using brianowens.tv Device Manager and wipe my phone as if it was lost or stolen. Which in turn reset the phone “LG L16C”.

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edited Mar 20 “16 at 19:06

Matthew Read
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answered Mar 20 “16 at 14:15


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While it”s true that newer smartphones are neccesary to have anti-theft kill switch, this particular kill switch on LG devices were installed by McAfee. From brianowens.tv Community

LG Electronics announced that it has partnered with McAfee to bring an anti-theft feature to the new LG G3 phones. The mobile devices will now be pre-installed with the latest version of the McAfee Mobile Security, which includes a Kill Switch function so that you can erase data and disable the phones when it has fallen into the wrong hands.

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Not only will the software protect the LG G3 from these malware infections, it also has a kill switch that will enable you to disable your phone’s functions, including unauthorised factory reset, when it gets stolen. Even attempts to root the phone will be blocked and the lock screen will require password authentication, and the user can control the device from a web console.

(Emphasis added)

From XDA Forum post by twisted_twice,


it seems you have to either:

Turn off Lock Down Device on McAfee: you can then initiate factory reset, but you may be asked for PIN after that, or


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